How can we help?

General enquiries

If you would like to find out more about our courses and information or about any additional support that may be available to help you while you are studying please contact our Information Line on 0121 303 4318 or email This email address is being protected from spambots. You need JavaScript enabled to view it. If they are not able to help you there and then they will put you in contact with the relevant member of staff.

Usual opening times: Monday to Thursday 09:00 - 17:00, Friday 09:00 - 16:00

We welcome your feedback

Whether it's a compliment, complaint or a general comment we value your opinions. As an organisation we are committed to providing the best service we can and we believe that listening to our learners is the best way to find out how well we are doing and also what we could be doing better. There are many ways to contact us. Please choose the one that is most convenient for you.

Tel: 0121 303 4318 | Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Post: BAES, Aston Learning Centre, 99 Whitehead Rd, Aston, Birmingham, B6 6EJ

Alternatively you may wish to use our Your Views process. More details and an online form is available here

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